Privacy policy.

Who we are

ADVRT Marketing Ltd (“ADVRT”, “we”, “us”) is the data controller for the personal data described in this policy. Our registered office is Tagus House, 9 Ocean Way, Southampton, SO14 3TJ.

For anything about this policy or your data, email team@advrt.co.uk or call 0800 689 3759.

What we collect

We only ask for what we need to reply to you and to deliver work.

• Enquiry details. Your name, firm, email, phone, the sector you work in, the work you want more of, your budget range and timing, and anything else you choose to tell us in a message.
• Client delivery data. Account access, campaign data, website analytics and lead records held on your behalf during a project.
• Technical data. IP address, browser and device type, pages visited and referring source, collected through cookies and analytics.
• Correspondence. Emails, call notes and meeting recordings where you have been told a call is being recorded.

Why we use it, and our lawful basis

Under UK GDPR we rely on the following bases.

• Legitimate interests. Responding to an enquiry, scoping a project, running and improving our own marketing, and keeping records of work delivered.
• Contract. Delivering a project you have engaged us for, including building sites and campaigns and handing them over.
• Consent. Non-essential cookies and analytics, and any marketing emails you opt into. You can withdraw consent at any time.
• Legal obligation. Accounting, tax and records we are required to keep.

Who we share it with

We do not sell personal data, and we do not pass enquiry details to other agencies or to any lead marketplace.

We use a small number of processors to run the business: cloud hosting and website delivery, email and calendar, our CRM and booking system, analytics and advertising platforms, and our accountants. Each is bound by contract to process data only on our instructions.

How long we keep it

Enquiries that do not become projects are kept for 24 months, then deleted. Client records are kept for the duration of the engagement and for seven years afterwards where we are required to for tax and accounting purposes. Analytics data is retained according to the settings described in our cookie policy.

Your rights

You have the right to access the personal data we hold about you, to have it corrected or erased, to restrict or object to our processing of it, and to receive it in a portable format. To exercise any of these, email team@advrt.co.uk. We will respond within one month.

Complaints

If you are unhappy with how we have handled your data, tell us first and we will try to put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk, or by calling 0303 123 1113.

Changes to this policy

We review this policy at least annually. The date at the top of this page shows when it was last changed. Material changes will be flagged on the site.

Questions about any of this?

Email team@advrt.co.uk or call 0800 689 3759. A human replies the same business day.