How many pages does a multi-trade firm actually need?

Key takeaways

  • 1Split a service into its own page when it has its own buyer, its own trigger or its own budget.
  • 2Do not split when the only difference is a word, because two thin pages beat neither.
  • 3Buyer type is a better axis to split on than service name.
  • 4Below the threshold, services belong as sections of a parent page, not pages of their own.

“One page per service” is sound advice and it is incomplete, because taken literally it produces a site with forty thin pages that compete with each other and rank for nothing.

We have argued the principle before in one page per service. This is the practical version: for a firm that genuinely does a dozen different things, where is the line?

The test

Split a service onto its own page when at least two of these are true:

It has a different buyer. Not a different job — a different person, with a different role and different anxieties. A duty holder commissioning an asbestos management survey and a developer commissioning a refurbishment and demolition survey are different people. A facilities manager renewing an extinguisher contract and a responsible person booking a first fire risk assessment are different people. That is a split.

It has a different trigger. What causes the search. A statutory deadline, a property transaction, a failed inspection, a programme start, a leak. Two services triggered by completely different events are two pages, because the page has to speak to the event.

It has a different budget and decision process. Operational spend approved by one person behaves differently from project spend that goes through procurement. The page for the second needs things — timescales, references, process detail — that the first does not.

It has meaningfully different search demand. People search for it in its own words, in reasonable numbers, with commercial intent.

Two or more: split it. One or none: do not.

When not to split

The failure mode is splitting on vocabulary rather than on substance.

If “damp proofing” and “damp proof course installation” are the same work, bought by the same person, triggered by the same thing, they are one page that happens to use both phrases naturally. Two pages here means two half-pages, each with half the content, half the links and half the authority, competing against each other for the same results. Search engines pick one — often the wrong one — and both underperform.

The honest signal is simple. If you cannot write eight hundred genuinely distinct words about the service without repeating the parent page, it is not a page. It is a section.

Split on buyer, not on service name

This is the move that most improves a multi-trade site, and it is counterintuitive because it cuts across the way firms think about themselves.

Firms organise by what they do: surveys, removal, testing, monitoring, installation. Buyers arrive organised by who they are and what has just happened to them.

A specialist contractor serving landlords, developers and facilities managers is running three different businesses that happen to share a workforce. The landlord wants compliance and minimum disruption. The developer wants speed and programme certainty. The facilities manager wants a reliable contract and predictable costs.

Give each of them a page written for them, linking to the services they buy, and the site suddenly makes sense to all three. Give all three a services list, and it makes sense to none.

The shape that works

For most specialist firms, this:

A parent page per discipline. Asbestos. Fire. Water hygiene. Air conditioning. This is the hub, it covers the discipline properly, and it links to everything below.

A child page per service that passes the test. Usually three to six per discipline, not twelve.

A question page per real question. Short, direct, genuinely answering a thing people ask, linking into whichever service page resolves it. These are cheap to write, they rank quickly because almost nobody competes for them, and they feed the pages that convert. This is where most of the available traffic actually is — see price and regulation questions.

A buyer page where you serve clearly distinct audiences. For landlords. For main contractors. For managing agents.

Location pages only where there is something real to say. A depot, genuine coverage, actual response times, local requirements. Where there is nothing real, do not.

The maintenance question

A page is a commitment. Every page needs to stay accurate, and in compliance work that means tracking regulation that moves.

Ten pages kept current beat forty that have quietly gone out of date. An out-of-date compliance page is worse than no page: it damages trust with exactly the buyer who was checking whether you know your subject, and it is the kind of thing a competitor will point out.

So before splitting, ask who updates it. If the answer is nobody, do not create it.

The one-line version

Split when the buyer, the trigger or the money is different. Merge when only the words are. Then write the questions, because that is where the traffic nobody is competing for actually lives.

Where this applies

Your turn

Build the pipeline.

Tell us about your firm and we'll come back with a plan and a number. No pitch deck, no hostage contracts.

Written by

Jack, founder of ADVRT

Jack · Founder, ADVRT

Lead generation specialist and Google Partner. Jack founded ADVRT and co-founded multiple lead generation brands across the built environment, proving campaigns in the field before any client budget is involved. The data, findings and results from those brands feed every client build.

More from Jack

All articles →